Finding the right beauty salon in the new city could be quite challenging. Since we moved from Phuket to Bahrain, my goal was to find a place that could take care of my skin needs and provide quality services. Due to my profession as both a beauty therapist and my big passion for the industry, I am potentially not the best customer for the negligence beauty salons. But for you, my readers, I am the great advantage to get a glimpse on how things should work and why you must be paying thorough attention to the details.
The first criteria to look for when choosing any salon how well equipped the place is and the quality of reviews on the internet. But unfortunately, in most cases, finding the place with the best reviews and modern equipment is not enough. The good reviews don’t always mean genuine, and without skilled therapists, expensive hardware is just a waste of space.
Techniques and qualification of the beauty therapists are hugely important.
So what to look for once you have entered the procedure room? Here is my cheat list for you.
1. You must have a consultation before starting a new treatment.
If they tell you that you are a great candidate for the treatment without being asked mandatory questions, take it as a red flag. Your therapist must acknowledge your answers in front of you to make sure you both are on the same page. Myself, I have been in situations when I sign the consultation form, and the therapist starts the treatment without even checking my answers first. It just shows a lack of professionalism and should be your big concern.
From here, it leads us to topic number two.
2. Always take time to read through your consent form to make sure you understand what you are about to sign.
It’s very important. If you don’t understand what you are about to sign, then in the future, it might play against you. Some salons would want you to put your name next to the statement saying that you are answering truthfully and take full responsibility for the future outcome. Which means if you are lying about your medication or for example, pregnancy so that you can get the treatment when you end up getting some side effects you can’t be coming back blaming the salon for it. And that’s the salon’s legal right to protect themselves, so make sure always to answer truthfully.
But, some places can word this a bit differently and trick you into signing that the salon is not responsible for any outcomes of the procedure that can happen during or after treatment. Which means you take full responsibility for the actions of the therapist and not the salon. And if the therapist is not qualified enough to perform the treatment and cause some harm to you while performing it, the salon could make it very hard for you to file a complaint, as you have already agreed to stay quiet. So, please, take your time and read through the consent form very carefully.
3. Don’t be afraid to ask questions.
If you have any doubts about your therapist’s qualification or the origin of the products are being used on your skin, you have a right to ask questions. Your beauty therapist must know the terms and the names of the ingredients by heart, especially if it is skin resurfacing peels or laser treatments.
4. Pay attention to your therapist’s manners and techniques.
The way your therapist talks and performs the treatment makes a significant impact on the whole experience. Your beauty therapist should be well kept, approachable, caring and understanding and be able to provide a safe environment. If your therapist appears uninterested or doesn’t pay attention to your requests, or ignores the fact that you are uncomfortable or in pain, I would recommend you to start looking for someone else.
5. Make sure your therapist and the salon are up to hygiene standards.
Hygiene is critical for both parties to avoid any cross-contaminations. It happens when bacteria and viruses transferred from contaminated surface or equipment to the client. It can be easily avoided if the therapist follows all the cleaning instructions and uses especially required cleaning solutions. All the equipment must be wiped and disinfected between clients, and all the disposable beauty supplies must be neatly packaged. All the metal equipment must be sterilised and packed in an individual sterile pouch. This way, it does not only stay clean but also works as a great indicator that this equipment is safe to use.
Your therapist must always wash hands before the treatment and then wear gloves. If she already walked into the room wearing gloves and didn’t even use the antiseptic gel before touching the equipment or your face, my advice to you – RUN!
6. Know your rights!
Sometimes the skin can react to a particular treatment shockingly. Even the most experienced therapists can’t know for sure, what your reaction will be, as they don’t live your everyday life and can’t control what you eat after the treatment or use on your skin. All they can do is to advise you what to do best and hope that you will follow their instructions. In many cases like that, a respectable therapist will do everything to soothe your skin by providing some additional treatments or products to use at home. Usually, clients choose to stay with therapists who feel accountable for their wellbeing. Building genuine and honest relationships must be the goal of any beauty specialist.
If it happens, that therapist negligence the hygiene rules or lacks training which caused unpredictable results or utterly upsetting outcome of the treatment here you have a full right to complain and take it further. In most cases, if the therapist is not qualified enough and the salon is trying to hide it, you will get a quite aggressive respond. Some management would deny their fault, or even try to threaten you with court cases if you decide to take your complaint to social media. In this case, it’s essential to know where you stand and that you are not bad-mouthing the business, but want them to take full responsibility for their actions and provide some compensation.
But again, respectable beauty salons won’t let this happen in the first place, as they know that it’s their primary duty to make sure their clients are safe while being treated.
My advice to you is always to pay attention to these crucial details no matter how good to be true some salons seem to be. Sometimes, we see a lot of visible warning signs and choose to stay anyway. It often happens when the place is very hyped up on social media, so then, in reality, you even ready to close your eyes on some negligence, so that you can be a part of something big and famous. A lot of times popular doesn’t mean the best, so don’t be fooled. If you arm yourself with this kind of knowledge, there’s less likely will be a chance of you getting hurt or disappointed, so choose wisely!